Do you have a minimum order?
We don't have a minimum order for our Dropshipping and Interior Designer partners.
We have a minimum order quantity of 100 unframed art pieces and 50 framed art pieces for our Wholesale partners.
How does your pricing works?
On each product, you can see the retail price. And we have three different pricing models, depending on your account type.
How can we place orders?
The orders can be placed directly through our website. You can use your customer's address, and we'll do all the fulfillment. You'll only have to place the order and update your customer with the tracking information once we provide it.
We are also set up to work with Purchase Orders if that's the way you'd like to work.
What's your production time?
Our production time for unframed prints and empty frames is between 5 to 10 business days.
Framed pieces can take up to 18 business days to ship.
Can we create our art + frame combinations?
Yes! We encourage our customers to create their products. We have a product designer on most of our products. You can access it with the "Custom Frame It" button on the product page.
These products will be hidden for other customers, and you can order them using the new product link.
You can also request us create a complete product line that will only be available to you and accessible from our website. To do so, please share the links to the products you created, and we'll include them on our platform.
Do you offer international shipment?
We ship our unframed art to the United States, Canada, Australia, and the United Kingdom.
Our frames and framed pieces are shipped exclusively to the United States and Canada.
Do you accept returns?
All sales are final.
We package every piece of art very carefully, but we understand damages in shipment may occur. In this case, please let us know as soon as possible, and we'll work with you to find a solution.
What is Giclée?
Giclée printing is a process that uses fade-resistant, archival inks and archival substrates to print on large format printers.
Giclée printing is achieved by using a professional level Inkjet printer, which allows the use of pigment-based inks and offers a high printing resolution.
What kind of paper do you use?
We print on thick, durable, matte Archival Paper.
Thickness and texture vary for each medium.
High-quality, smooth, and neutral-white matte paper. 230 gsm.
100% cotton, slightly textured, warm white paper. 290 gsm.
OBA-free, satin finish, neutral white hue, and water-resistant. 400gsm
Highly textured, warm white paper. 305 gsm.
Are the Stretched Canvas prints ready to hang?
Yes, our Stretched Canvas Prints are Fine Art reproductions of the highest quality and are stretched on 3/4 inch or 1.5-inch wood bars and ships with a wire hanger on the back.
Stretched Canvas Prints under 18'' X 24'' will have a thin, brown, acid-free paper backing.
From where do you ship?
We have three printing and framing facilities across the US.
And we are working on creating one facility in Canada to ship to Canadian customers with ease.
What company do you use for shipping?
Frames and Framed Art
Unframed Art Prints
FedEx, UPS, or USPS
Can we ship to PO boxes?
We do not ship to PO boxes. We need a residential or business address for each order.