What's your production time?
Our production time for unframed prints and empty frames is between 5 to 10 business days.
Framed pieces can take up to 18 business days to ship.
Can we create our art + frame combinations?
Yes! We encourage our customers to create their products. We have a product designer on most of our products. You can access it with the "Custom Frame It" button on the product page.
These products will be hidden for other customers, and you can order them using the new product link.
Do you offer international shipment?
We ship our unframed art to the United States, Canada, Australia, and the United Kingdom.
Our frames and framed pieces are shipped exclusively to the United States and Canada.
Do you accept returns?
All sales are final.
We package every piece of art very carefully, but we understand damages in shipment may occur. In this case, please let us know as soon as possible, and we'll work with you to find a solution.
What is Giclée?
Giclée printing is a process that uses fade-resistant, archival inks and archival substrates to print on large format printers.
Giclée printing is achieved by using a professional level Inkjet printer, which allows the use of pigment-based inks and offers a high printing resolution.
What kind of paper do you use?
We print on thick, durable, matte Archival Paper.
Thickness and texture vary for each medium.
High-quality, smooth, and neutral-white matte paper.
100% cotton, slightly textured, warm white paper.
Free from OBAs, water-resistant, satin finish, with a beautiful neutral white hue.
Highly textured, warm white paper.
Are the Stretched Canvas prints ready to hang?
Yes, our Stretched Canvas Prints are Fine Art reproductions of the highest quality and are stretched on 3/4 inch or 1.5-inch wood bars and ships with a wire hanger on the back.
Stretched Canvas Prints under 18'' X 24'' will have a thin, brown, acid-free paper backing.
From where do you ship?
We have three printing and framing facilities across the US.
And we are working on creating one facility in Canada to ship to Canadian customers with ease.
What company do you use for shipping?
Frames and Framed Art
Unframed Art Prints
FedEx, UPS, or USPS
Can we ship to PO boxes?
We do not ship to PO boxes. We need a residential or business address for each order.